Shipping and Returns
We do our best to ship all in-stock orders within three business days of purchase, if not sooner. We do not ship over the weekend or on holidays. Our standard ship method is UPS SurePost. Transit times are based on your distance from our warehouse in Durham, NC and will arrive within about 5-10 business days. Shipping is available within the 48 Contiguous States only. We are unable to ship to Alaska, Hawaii, Puerto Rico, and the other US territories. No international orders are accepted. To inquire about the status of your shipment, contact Customer Service.
Return / Exchange Policy
Returns: Stabil accepts returns of all products purchased within 30 days of the original purchase date. Please send the product to the address below with a copy of your original order information or receipt, and a brief note that includes your contact information. If the item was purchased directly from our site, please allow 2-3 weeks from receipt and processing for a refund to be issued back onto your credit card. If the product was purchased from a third party, please allow 8-10 weeks from when our facility receives the package for processing.
Exchanges: Stabil offers a 90 day warranty on all of our products against manufacturer’s defects (this does not include natural wear and tear). Products deemed defective may be sent to the below address with a copy of the receipt within this period for replacement only. If you have additional questions about our return or warranty policy, please contact Customer Service.
Implus LLC does not cover the cost of shipping for returns or exchanges being sent back to our facility. During fall and winter months, return and exchange processing time may vary. We thank you in advance for your patience. For any additional questions about Stabil's return or warranty policies, contact Customer Service.
RETURN ADDRESSImplus LLC
2001 T.W. Alexander Drive
Durham, NC 27709-3925